How Delivar (operated by Alabtechnology Pvt. Ltd) collects, uses and safeguards your information.
When you use Delivar, including the Delivar Rider App, or submit an enquiry, we may collect information necessary to provide, operate, secure, and improve our services.
This information may include:
We may use the information we collect to:
The Delivar Rider App may collect precise location information, including GPS coordinates, when the rider has granted the applicable location permission.
Location information may be collected while the Rider App is in use and, where required for an active delivery or rider operational activity, while the application is running in the background.
Location information may be used for:
We do not sell rider location information or use location information for purposes unrelated to the delivery and operational services described in this Privacy Policy.
During an active delivery or while a rider is marked as available or on duty, the Rider App may periodically transmit the rider's current location to Delivar's servers.
This information enables authorised operational personnel and relevant users to view the rider's current or recent location for delivery management, dispatch, and tracking purposes.
Where background location access has been enabled and is required for an active delivery or operational feature, location information may continue to be collected while the Rider App is running in the background.
When continuous location tracking is no longer required for the applicable delivery or operational activity, location collection will be stopped or limited accordingly.
The Rider App may record rider check-in and check-out activities to manage rider availability, attendance, and delivery operations.
When a rider performs a check-in or check-out, we may record the relevant date and time, rider account information, and location information associated with the activity.
This information is used to determine rider availability, manage delivery assignments, maintain operational records, and support audit and dispute-resolution requirements.
Depending on the features being used, the Delivar Rider App may request access to certain device permissions. These permissions are used only to provide the corresponding application functionality.
The Rider App requests only the permissions required for its available functionality. Permissions are not used for unrelated purposes.
Riders can manage or revoke device permissions through their device operating-system settings.
Disabling required permissions may affect certain Rider App functionality. For example, disabling location access may prevent the application from providing check-in/check-out verification, delivery tracking, rider location updates, or certain delivery-management features.
We may share relevant information with authorised parties where necessary to provide and manage our delivery services.
This may include:
We do not sell your personal information or rider location information to third parties.
Our website uses cookies and similar technologies to remember preferences, maintain functionality, improve security, and understand how the website is used.
You can control cookies through your browser settings. Certain website functionality may be affected if cookies are disabled.
We use reasonable technical, administrative, and organisational measures designed to protect your information against unauthorised access, alteration, disclosure, misuse, or destruction.
Rider, location, delivery, and account information is retained only for as long as reasonably necessary to provide the services, maintain operational and business records, resolve disputes, prevent fraud, comply with contractual obligations, and satisfy applicable legal or regulatory requirements.
Access to rider information and location data is restricted to authorised personnel and systems based on legitimate operational requirements.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw marketing consent at any time by contacting us.
You may manage or revoke device permissions, including location and notification permissions, through your device settings. Revoking permissions may affect the availability of certain application features.
The Delivar Rider App is intended for authorised riders and delivery personnel. Information collected through the Rider App, including location information, is processed for legitimate delivery, operational, security, and service-management purposes.
We limit the collection and processing of rider information to what is reasonably necessary for the applicable Rider App functionality and delivery operations.
For privacy-related questions, requests, or concerns, please contact us at delivarin@gmail.com