Last updated: 25 June 2026 · Delivar is operated by Alabtechnology Pvt. Ltd · GSTIN 33BSBPB3591F1Z6
Reporting window
Report any missing or damaged parcel within 24 hours of the delivery (or expected delivery) time, with your order ID.
Claim process
- Share the order ID, photos of the damage/packaging, and a short description
- Our team verifies the claim against tracking and handover records
- We resolve eligible claims with a refund, re-delivery, or compensation as applicable
Evidence
Clear photos and original packaging help us resolve claims faster. Please retain the item and packaging until the claim is closed.
Liability limits
Compensation is subject to declared value and the limits stated in your service agreement. High-value items should be declared and, where available, insured at booking.
Exclusions
- Items that breach our Product Restriction Policy
- Improper or insufficient packaging by the sender
- Inaccurate address or unavailable recipient
- Normal wear for perishable goods beyond stated handling windows
Contact
To raise a claim, email delivarin@gmail.com or call +91 80 7212 6469.
This document is a general template for the Delivar platform and should be reviewed by a qualified legal professional before publication. Questions? Email
delivarin@gmail.com or call +91 80 7212 6469.